Dunyiswa or Thunyiswa from Vodacom Customer Care knows how to spoil someone's mood.

Yesterday i purchased WhatsApp Bundle because they're more convenient. I was able to connect, i then later realised that I'm unable to connect to WhatsApp, i then bought data bundle using my talking points and I was able to make use of my WhatsApp.

I then called Vodacom Client Service few minutes ago to seek assistance, what a way to spoil my day, I even regret calling Vodacom Client Service.

I called and went through to Thunyiswa or Dunyiswa who was unfriendly, failed to greet me when I went through, was so unprofessional kept using unfriendly gestures during the call. She didn't even authenticate my number nor was she interested to my query or to listen to me but to raise her opinion.

Can someone please refund me my data bundles that were used whilst I have WhatsApp bundle active.

And I promise you, this is the last month using Vodacom as my service provider, will seek service else where. I refused to be subjected to such bad service as if I'm not a human.