DUMFOUNDED ON VOCACOM NONE RESPONCE

EXECUTOR IN DECEASED ESTATE AND I AM DUMFOUNDED THAT IT IS SO DIFFICULT FOR VODACOM TO CANCEL A DECEASED CELL CONTRACT AND PROVIDE THE TRUE OUTSTANDING BALANCE. From 30/11/17 till date it is a struggle to communicate with Vodacom's legal department. They don't take calls or even response to any correspondence. Month after month cost of =/- R 1159.00 are loaded on an account that is totally dormant. Numerous correspondences with all relevant estate documents was sent to ********** but to no avail. Only receiving reference after reference ie. EC-0C5620CCLL , EC-0C7H-2FSSIY, 002A-VP7B, NO192781-1, EC-1KKR-2UKAAG, 002B-6G5T. Also called ********** and spoke to Vukoci without any solution or answers. One of the things we lack in the business environment is the fact that consumers are being treated like objects.