DUMB , DUMBER AND DUMBEST.

Vodacom persists in ****ing people off with incompetence.

I have had accounts for years with Vodacom and have done upgrades several times over the years. This year is now a problem because suddenly they need a passport number for verification purposes. Needless to say I have never given Vodacom a passport number as I have a South African ID number and have always been that person but cannot be verified when I give them my ID number. They also couldnt help me when I gave them my passport number because they dont have it on the system but GET THIS...The system requires my passsport number to verify me. HOW DUMB DOES IT GET??????