sS
smiley S

1 reviews | Active since Jan 2018

26 Mar 2018, 13:26

duk of vodacom

ive been having problems with Vodacom biling since I did my upgrade they eventually fixed my account and now ive been receiving another bill for march of R500 odd ....my contract is only R130 or less im being billed for data usage again which the tab is not even really used ,I want this contract closed n cxld

0
Replies (2)
Vodacom
Vodacom's reply26 Mar 2018, 14:16
Official

Good day??

Thank you for making us aware of your complaint.??

Kindly be advised that a consultant will make contact with you in due course to assist with your query.??

***Please note*** Beware of phishing ****s.??

Vodacom will NOT contact you via Whatsapp to request your personal details.??

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Mar 2018, 07:18
Official

Dear Customer,

As per our telephonic interaction the matter has been resolved.

Regards,

Wardah