1 reviews | Active since Aug 2018
DUDE! WHERE IS MY PHONE?
New mobile contract app**** for in last week 04/07/2019 and received call that all is good and phone will be delivered. I called in yesterday 08/09/2019 and was told that they tried to contact me to confirm delivery but the numbers they have for me was all incorrect. I provided my correct contact number and I am still waiting for this call that had to happen yesterday 08/09/2019.
I will be leaving 11/09/2019 and only back 19/09/2019 and I urgently require this phone as my current phone is not in a good state. I asked if I can collect but they said no as this was an online application.
Please can I have URGENT HELP and have this happen ASAP or direct me to collect at my nearest store, surely you can arrange that, you should be able to advise a store to set the phone aside for me and I collect.
Thank you
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team