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David M

1 reviews | Active since Mar 2011

05 Jul 2018, 12:05

Dude, where is my phone?

My phone was sent in for repairs and got to Advanced Repair Center 2018-06-18 07:50. It was dispatched back to "Vodacom Now" Greenstone on 2018-06-26 12:50 . I went to collect it on 29th June but "Vodacom Now" said I must wait for a SMS that indicates that it is ready. I am still waiting for this SMS. How long does it take for the phone to get back?

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Replies (1)
Vodacom
Vodacom's reply05 Jul 2018, 13:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team