Dubious data charges
<p>My Autopage account was transferred to Vodacom last year, and I have been bul**** by Vodacom to pay R31000 for data for a period of three months, despite explaining to them that the usage is not valid. I have asked, threatened and pleede with them to provide me with the itemised billing for the charges in question since October 2016, and am still waiting for a response.</p>
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Vodacom's replyOfficial
03 May 2017, 11:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 May 2017, 11:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,