JB
Joey B
1 reviews | Active since Jul 2017
04 Jul 2017, 17:04
Dubble Charging
<p>So I did a ownership transfer from my account to my dads account. First month after the transfere I had to pay. No probleme with that. Second month comes, and Vodacom dubble charges me (me and my dad). No one seems to be competent in their jobs to solve this probleme nor give any explanation whatsoever. </p> <p> </p> <p>Im sick of Vodacom robbing me! Please help ASAP</p>
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Vodacom's replyOfficial
05 Jul 2017, 06:43Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Jul 2017, 06:43
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,