Dubble accounting

<p>Oh my word! I upgraded last week and received my phone. I received another phone from Vodacom just now! The consultant said she will loq the query and ask someone to investigate and that it might take 3 working days. In the meantime i am billed twice???? I dont understand why customers should struggle with such service?? If this is not sorter this week I WILL rely on the consumer protection act and ombut and Financial Services board. Vodacom should be finned for this because this is unfair practice.</p>