CS
Christopher S
1 reviews | Active since Oct 2016
01 Mar 2019, 10:02
Dual Sim Phone Functionality on your Contracts
I am disappointed that you do not offer your phones in dual sim. I recently was looking to change carriers and was disappointed to find out you do not allow dual sim phones to have the dual sim functionality. I believe I should have this choice. Especially when taking out a contract and indirectly paying for the device. I hope you change this soon and consider the immeasurable loss in reputation and of customers to competitors if you fail to adapt to device trends. Regards not your client
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Replies (1)Vodacom's replyOfficial
01 Mar 2019, 10:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Mar 2019, 10:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
