CS
Christopher S

1 reviews | Active since Oct 2016

01 Mar 2019, 10:02

Dual Sim Phone Functionality on your Contracts

I am disappointed that you do not offer your phones in dual sim. I recently was looking to change carriers and was disappointed to find out you do not allow dual sim phones to have the dual sim functionality. I believe I should have this choice. Especially when taking out a contract and indirectly paying for the device. I hope you change this soon and consider the immeasurable loss in reputation and of customers to competitors if you fail to adapt to device trends. Regards not your client

0
Replies (1)
Vodacom
Vodacom's reply01 Mar 2019, 10:46
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team