MM
Mthokozisi M
1 reviews | Active since Nov 2019
13 Nov 2019, 11:35
Dual Sim Locked for what? Stupid. Tell me before I pay for ****
Bought a P30lite at Scottburgh Vodacom shop as had my last phone ******, had a spare sim which I used till could do a sim swap, got my old number back and wanted to use both sims so all my contact can reach me, but found that my second sim wont work, called Vodacom shop and was told to come in the shop when I got there was told all Vodacom phone are not daul sim yet when I bought the ****** phone no one said **** to me about that, then they said its on the box of the phone got home checked the box nothing about my P30 lite being a single sim phone. All in all I will never buy anothing at Vodacom again and will make sure that any one I know don't buy from vodacom
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
13 Nov 2019, 14:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Nov 2019, 14:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
19 Nov 2019, 14:04Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our discussion, your query has now been resolved.
Regards
Consumer Website Team
Vodacom's reply19 Nov 2019, 14:04
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our discussion, your query has now been resolved.
Regards
Consumer Website Team
