KO
Karin O

1 reviews | Active since Oct 2015

23 Sept 2016, 11:46

Dual Sim Huawei P8 Lite

<p>I have upgraded my phone in order to get a Dual Sim phone. I spend hours comparing phones. When I received this phone and wanted to use my second sim, I realised that it does not read the sim. After phoning Vodacom this morning, I was informed that VODACOM does NOT provide dual sim phones.</p> <p>Why is this not advertised or relayed to a customer BEFORE upgrading? It seems that one need to change providers in order for you to use a dual sim phone</p>

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Replies (1)
Vodacom
Vodacom's reply23 Sept 2016, 15:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,