SR
Sydney R

1 reviews | Active since Sept 2016

19 Mar 2019, 12:51

DSTV and Vodacom can shake hands

Vodacom Broadband SUCKS!!!! multiple dropouts, then when the connection returns... runs on EDGE and then no signal again for the next 20 minutes!!! I`m so glad my contract is coming up for renewal.

0
Replies (2)
Vodacom
Vodacom's reply19 Mar 2019, 14:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply19 Mar 2019, 15:55
Official
Dear Sydney, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  We tried calling you today and your number goes straight to voicemail. Should you still require assistance with your query, please contact our Call Centre on 082 135 (free call from Vodacom sim).  Regards Consumer Website Team(SA)