AF
Andree F
1 reviews | Active since Sept 2014
11 Oct 2019, 09:46
Dropping calls
For the last 2 weeks every call I have received and made, has been dropped within 5 seconds of the start of the call. I have called Vodacom to resolve this matter and now I am complaining on HelloPeter .
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Oct 2019, 11:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Oct 2019, 11:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
23 Oct 2019, 10:29Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you have been contacted by our Networks Department and provided feedback with regards to your query.
Apologies for any inconvenience this may have caused. Regards,Consumer Website Team
Apologies for any inconvenience this may have caused. Regards,Consumer Website Team
Vodacom's reply23 Oct 2019, 10:29
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you have been contacted by our Networks Department and provided feedback with regards to your query.
Apologies for any inconvenience this may have caused. Regards,Consumer Website Team
Apologies for any inconvenience this may have caused. Regards,Consumer Website Team