1 reviews | Active since Apr 2018
DROPPED VODACOM CALLS
I have several contracts with vodacom since they have started. I live in Carina Ave, Southern Cross, Great brak river, Mossel bay, Western Cape for 2 years Neither me or my husband ever had any problems with signal in this area before. Since 2 months ago we started experiencing numerous drop calls on virtually every call made or received. I am a Master Property Practitioner , and my cell phone is the core of my business. I have lost thousands in possible commission because of this problem.
I have contacted Vodacom several times, since the beginning of March. NO BODY responded to my calls. I keep on getting false promises of them"looking into it"., and sending technicians etc. I am totally at my wits end and very desperate to get this problem solved ASAP. PLEASE ASSIST ME WITH THIS MATTER
THANKS
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
