1 reviews | Active since Dec 2011
Dropped signal / horrific response!!!
Vodacom being a company that \responds\" is an absolute joke!!!<br> <br> I have just checked up - via HelloPeter, Vodacom have had 2432 complaints since the 27th January. Only 88 of them are happy customers! 96% unhappy customers!<br> <br> This was their response to me...<br> <br> \"Thank you for your posting. <br> Your enquiry will be investigated and further feedback will be provided in due course. <br> Kind regards<br> Vodacom Consumer Website Team\"<br> <br> Other than that, I got a call from them. The lady (unfortunately I didn't get her name) told me that the reason our reception in our area was so bad is because they have too many users in our area but that they were looking to put up a new tower, but could not tell me when it was likely to happen. I asked her to confirm our conversation via e-mail so that I could take it further, but (surprise, surprise), this never happened!!!<br> <br> Almost 7 weeks after I brought our really poor reception in our area to Vodacom's attention - NOTHING has happened!!!<br> <br> If Vodacom REALLY want to make a difference, I have requesting people's names, addresses, cell numbers & e-mail addresses of Vodacom users in our area that are having reception issues!"
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
