Dropped Mobile network for 3 to 4 days now
Cellular mobile internet network keeps dropping and it took 6 hours of playing 20 questions with Vodacom to report it 3 days ago. Eventually got reference number but the connectivity issues are just getting worse and you can’t call anyone because you get cut off or reach *********** rude call centre staff or you just get left on hold for ages!!
Best method to report is via FB messenger but unfortunately he effort to report via there and then get reference was a waste of time because nothing is done!
Fix your ****** infrastructure VodacomB stop sharing with leeches like Rain and focus on satisfying your clients with a working network!!
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Replies (1)Vodacom's replyOfficial
06 Apr 2022, 07:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Apr 2022, 07:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
