Dropped Calls/Signal
Over the last year in particular, Vodacom's signal has deteriorated to such a bad level, that my cell doesn't even ring, I just get sms's saying I missed a call. It doesn't even show on my call logs. When I do get the chance to answer, during the call the connection makes a horrible noise and then the call drops or freezes until I disconnect, even if I have 4 bars. I have noticed this especially when it is windy as I get a lot of "No service" notifications.
This has become a serious problem in my personal life, for my family, as well as trying to run a business using Vodacom. I am seriously considering migrating. MTN used to be bad in this area but I don't experience these problems with MTN . I live and work in the Howick/Merrivale/Mpophomeni area.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
