WJvR
Wendy Janse van Rensburg
1 reviews | Active since May 2015
22 Oct 2019, 09:28
DROPPED CALLS WHEN ON WIFI
I don't know if I am the only one, but when I am connected to Wifi at work (Pretoria west) no calls come through, I first thought it was a network problem, but the problem persisted for a month now. I upgraded my Iphone, changed all settings, even reset my whole network settings. Trying to phone Vodacom, only to hear the number does not exist. Why are they not letting calls through when I am on wifi, I receive Missed call smses but all call get a voicemail response. This is super annoying. Vodacom please contact me asap!
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Replies (1)Vodacom's replyOfficial
22 Oct 2019, 11:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Oct 2019, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
