RV
Raagheel V

1 reviews | Active since Jul 2010

15 Aug 2018, 13:02

Dropped Calls Vodacom?

I have been experiencing alot of dropped calls with Vodacom since Monday 13th August 2018, this has not just happened to me but to two of my colleagues. I also experienced the amount of airtime loaded when my calls were dropped seemed much less after the call drops. I had reported this to vodacom today and had a very rude consultant to deal with. What is service and customer care coming to. My cell number is ********** , and these were the other affected cellphone numbers: ********** 070, ********** .

Something needs to be done about this ASAP!

0
Replies (1)
Vodacom
Vodacom's reply15 Aug 2018, 13:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,