1 reviews | Active since Jan 2013
Dropped calls and fibre issues
Vodacom you are the worst network ever! Constant dropped calls, fibre to the home not working. What the hell is going on! I cannot go a single day without dropped calls. Yes, not one, MANY! I cannot go a single week without a fibre issue! You have this Dropped Call Compensation plan... what a load of ****! I don’t need the WHOLE 10 MINUTES you are giving away free. On the package I have, I don’t need any free minutes. I just want to be able to make and maintain a call. I had to fork out thousands, yes, thousands of Rands cause somehow “my fibre account was deleted”. This “conclusion” took 2 and a half weeks to fix. Which, in the end you didn’t. I had to sign a new contract with you! And no one, not a single soul could tell me how this happened. Unfortunately I have to give you a rating, because one star is actually a compliment to you.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
