1 reviews | Active since Mar 2015
Dropped calls and extremely slow data rates
I have decided to leave Vodacom after being a customer for quite some time. <br> <br> I have logged a call with customer care informing them of my poor reception at home where my calls get dropped and data rates is extremely poor. Signal will show as LTE but as soon as you want to do anything it will drop to EDGE that is to slow to work on. <br> <br> The response that I get from Vodacom is that they are not willing to do anything from their side as they have two new towers planned for the area but that they can't supply me with any more details at this time. No timelines so it can be 2 years or 10 years before I see the new tower.<br> <br> So my conclusion is to wait till my contact expire and then change all of my contract to a provider that got proper signal.
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
