DROPPED CALLS
We are experiencing continued dropped calls which are escalating to almost every call, in comparison to once every so often.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 Sept 2018, 19:58Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Sept 2018, 19:58
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Sept 2018, 09:20Dear Customer,
Thank you for taking the time to raise your complaint with our team.
I have now handed it over to our Network Co-coordinator for further assistance and they will make contact with you soonest.
We do apologize for the inconvenience caused to you.
Regards
Consumer Website Team
Best regards,
Vodacom's reply27 Sept 2018, 09:20
Official
Dear Customer,
Thank you for taking the time to raise your complaint with our team.
I have now handed it over to our Network Co-coordinator for further assistance and they will make contact with you soonest.
We do apologize for the inconvenience caused to you.
Regards
Consumer Website Team
Best regards,