MF
Mercia F
1 reviews | Active since Oct 2017
26 Oct 2017, 21:03
DROPPED CALLS
80% of the calls I make I have to redial numerous times before being connecting (+4/5 times) as the call keeps being dropped. This is often the case with incoming calls as well. This is my primary business line in a medical profession. This has been an ongoing problem for +3 months in an area that previously had no connection issues. Please could your technical department look into resolving it ASAP?
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Vodacom's replyOfficial
27 Oct 2017, 06:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Oct 2017, 06:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,