MP
Michelle P
1 reviews | Active since Mar 2009
25 Aug 2017, 09:10
Dropped call
Dear Vodacom. I would like to thank you for dropping my call (the last in a long list of dropped calls). I phoned a call center and was on hold for more than five minutes. When I eventually got to speak to someone, my call was dropped. So, I had to phone again and wait again. Money doesn't grow on trees, you know.
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Replies (2)
Vodacom's replyOfficial
25 Aug 2017, 09:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Aug 2017, 09:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
25 Aug 2017, 09:41Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Best regards,
Vodacom's reply25 Aug 2017, 09:41
Official
Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Best regards,