Dropped by Vodacom

<p>We have always received great service from Vodacom but lately they have been *****ing us over badly. We had three different mobi contracts with them and a month ago we cancelled the one (it had run out after 24 months). The consultant then offered to reduce the cost on one of the other contract and my husband accepted (all contracts are in his name). Come the following month an additional amount was charged for "migrating costs" which the consultant never mentioned plus the airtime, sms's and data was drastically reduced which was also never mentioned by the consultant. My husband then tried to sort it out by calling costumer care but the consulting then "helping" asked questions like "Who did you speak to last time" and refused to help when he couldn't answer that. Seriously? This is terrible service.</p>