Dropped activation

<p>took out a new cellphone contract from Vodacom Data Store in Baywest mall on Saturday 20 August 2016. Staff informed me that activation will be in a day or two. Phoned customer care on 23 August since line was not acrivated. Customer cae informed me that the sim card number does not exist and advised me to go back to the store. Wenr back to store afternoon of 23 rd to be informed that there is a problem with the system, the phone will be activated by the next day (24 th). Phoned the store on the 25 th since sim still not activated. This time I was told that the activation has been elevated to head office and would happen the next day (26th). Phoned the store again on 26 th around 1400, and got the same story about elevation to head office. Surely it can not take a week to activate a sim card? Prepaid sims are activated instantly!</p>