1 reviews | Active since Mar 2016

02 Jun 2016, 05:22

DROIDBOOST R7 - subscription ****

<p> I'm writing this with great disappointment from vodacom mobile phone security services. Ive recently bought airtime (29/05/2016) for R55, only to find out some of it has been daily going to some subscription(Droidboost R7) which I've never given my consent to. Now seems like no one from Vodacom can do anything about this especially about getting my aitime back but to only promise that vodacom will stop this service. If vodacom can stop this service why can't you protect your customers against this ********** to start with? I think someone must account for this situation, since I've never subscribed to such a service. So I'll appreciate as a vodacom customer if you can get to the bottom of this issue and give me sufficient feedback.</p>

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Replies (1)
Vodacom
Vodacom's reply02 Jun 2016, 05:36
Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Social Media Team

Best regards,