DR
Drikus R

1 reviews | Active since Apr 2010

02 Feb 2016, 07:41

DROID6000 WASP On Billing

I have been billed for three months for DROID6000 WASP. Can't imagine why I would subscribe to tripe like this. It seems DROID6000 is banned from some international service providers. I sent \STOP ALL\" to 30333 and it responded that I am not subscribed to any WASP service. I called the call-centre and they were able to locate it on their system. So, what now? Vodacom this is very poor that you allow such suspect ******* to get onto a person's account without conscious knowledge of subscribing to it. You are allowing bait and entrapment practices. For this reason I am turfing any contract I have with you when the anniversary comes and I'll be on pre-paid to manage my spending. You do not provide a safe environment within which to conduct business."

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Replies (2)
Vodacom
Vodacom's reply02 Feb 2016, 08:47
Official
Hello DrikusR,

Thank you for informing us of your concerns.

Please note that a consultant will contact you to address this matter.

Kind regards

Consumer Website Team
Vodacom
Vodacom's reply02 Feb 2016, 08:47
Official
Hello DrikusR,

Thank you for informing us of your concerns.

Please note that a consultant will contact you to address this matter.

Kind regards

Consumer Website Team