1 reviews | Active since Mar 2009
DROID6000 taking money
In December I happen to see content services on my Vodacom 3G account. I phoned Customer Care and they said it is a WASP called DROID6000. I am a very careful data user and think I am savvy with ****s and such and I have DEFINITELY NOT subscribed to DROID6000 and they cancelled this for me.<br> Now today, I have seen this AGAIN on my bill for January. On phoning Vodacom customer care they tell me that it is a NEW subscription for DROID6000 that started on 19 Jan. Again I cancelled this now, but I AM HIGHLY FRUSTRATED. How do I stop this from happening again and again and again - taking R40 **********ly from me each month.<br> <br> What happened to \double opt-in"of Vodacom that would request the client to confirm the subscription? There is no SMS related to this at all - even on the 3G device nr.<br> How can Vodacom just start adding that to my bill. There seems to be NO WAY to block a number from all future WASP requests. If I stop paying Vodacom them I will be in trouble. You just can't win this!!!!"""
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Best regards,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Best regards,
