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Cassie Casleigh-Ann
1 reviews | Active since May 2019
06 Jan 2026, 07:54
Downtime since 17 December 2025
My Vodacom Fibre Line has been down since the 17th December and I have been going back and forth with different agents since. Being told to wait 48 hours every 48 hours is exhausting now, its almost been a month now without any internet connection really disappointed in vodacom honestly.
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Vodacom's replyOfficial
06 Jan 2026, 09:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jan 2026, 09:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team