GG
Giuliano G

1 reviews | Active since Sept 2017

01 Nov 2017, 15:23

DOWNLOAD A DATA MONITOR. VODACOM DOES NOT GIVE THE DATA THEY CHARGE FOR

We all suspect it and it is very very true. They over charge us for data they don't give us.

It is very clear how the cellphone companies in RSA are ******ing us with charges up to 8 times higher then in other countries with call charges and data that come at the same cost to them as it does in other countries. This is due to the BEE monopolies in this industry like in most industries in our overly Marxist nation. But did you know that one gig in RSA is not like 1 gig out of RSA? This shouldn't be the case but sadly it is.

I have proven this by traveling 5 different European countries over the past two months and bought data in each of these countries using 3 different type of Data Monitors and the results are shocking yet exactly what we expected!

I had installed 3 different "Data Tracking Apps" to track the data I was being charge by Vodacom in the month of June, July and August and I have compared this to the data usage I was using in Denmark, Netherlands, Italy, Germany and UK all with Vodafone (DK in Denmark) and the results are as many many South Africans suspect.

These results will be released to various bloggers I am in contact with to answer the suspicions customers have always had and the figures of ******ionate charges and **** data allocations.

I suggest you download one of these data trackers/monitors and do your own tracking. We will be taking Vodacom and other **** data sellers to court to get back money and compensation.

Suggested dat tracking app: https://www.lifewire.com/apps-for-monitoring-mobile-data-usage-817908

0
Replies (1)
Vodacom
Vodacom's reply01 Nov 2017, 15:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team