1 reviews | Active since Aug 2017
Downgrade my contract without my consent
Downgrade my contract without my consent then get news of a hand over account of R17000 plus from VMM, ask for info which I send to them it is now more then a month with no answer what so ever from them.
When I phone Michelle Mynhardt from VMM on weekly basis her answer is no feedback from Vodacom.
The service is poor but the quickly put you on ITC with handover account!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team