KM
Kenneth M

1 reviews | Active since Dec 2017

19 Dec 2017, 18:48

down with Vodacom. it's *********** our nation

I have 3 months since I've paid vodocom, for their account that I was owing them but till today I'm struggling to get them to remove me from the ITC EVERY TIME I CALL THEM THEY ARE TELLING ME LIES DIFFERENT STORIES EVERYTIME. # VODOCOM STAFF IS RUDE.!!!!

0
Replies (2)
Vodacom
Vodacom's reply20 Dec 2017, 06:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Dec 2017, 11:42
Official

Dear Kenneth

Thank you for your patience.

I've responded to you via SMS with feedback.

Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian