JH
John H

1 reviews | Active since Aug 2016

28 Sept 2017, 08:56

Double your data??? So where is it!!!

Vodacom has this double your data deal since 30 June to 30 September... look at the add... Anyway when I went to complain that I had not been given any double my data when I bought my data though the Vodacom app. Vodacom gave me an excuse that something went wrong so they gave me a 1 gig and said they apologized. I Have purchased though the app more then a gig of data per month, this month alone I have purchased through the app more them 2 gig of data... Vodacom prices on data are outrageous to say the least. I am not happy with this. What about the other months of data I purchased...

0
Replies (2)
Vodacom
Vodacom's reply28 Sept 2017, 09:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply28 Sept 2017, 14:31
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team

Best regards,