Double Your Data Query

Item: Vodacom
Rating: 2
Author: Lee-Ann Rossouw

Bought 2GB Double your Data for R249 but only 2GB loaded and not 4GB? When will the balance load?

Helpful (0)

Replies (2)

Vodacom's replyOfficial

09 Apr 2018, 15:00

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply09 Apr 2018, 15:00

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Lee-Ann Rossouw's updateReviewer Update

11 Apr 2018, 10:56

How long is "due course"? Is a consultant going to contact me? There is no end to due course ...

Lee-Ann Rossouw's update11 Apr 2018, 10:56

Reviewer Update

How long is "due course"? Is a consultant going to contact me? There is no end to due course ...