Double your data promotion is false advertising

<p>Vodacom launched a promotion called 'Double your data'. If you buy data using the MyVodacom app, you will get double the data. I bought 1GB of data on 28-03-2017 and I got an sms at 06:07 saying I will get a free 1GB because I bought the data using the app. I never got that 1GB free data. </p> <p>I bought yet another 1GB of data on the same day using the app. and once again I got an sms at 15:42 telling me that I'll get a free 1GB data. I never did. </p> <p>I logged the query advising them I never got data as promised. I was given ref: 1- ********** ********** .</p> <p> </p> <p>Today, 31-03-2017 I received an SMS saying that their records do not show any app/online purchases!! </p> <p>This is appalling service and false marketing. How can an SMS be generated TWICE if no purchase was made via the app? </p> <p>The 'double your data' promotion is mere false advertising and a lie. Appalling service and complete disregard for customers especially considering the amount of money I pay Vodacom every month.</p>