MM
Marius M
1 reviews | Active since Mar 2012
03 Sept 2018, 13:32
Double Your Data bundle not received
It's a repeat of an issue I experienced with Vodacom before, so I've virtually copied and pasted my complaint from 11 March 2018: I purchased a 500MB data bundle on Vodacom's Double Your Data promotion this morning, but the extra bundle hasn't been added to my data balance. Please sort this out.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Sept 2018, 14:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Sept 2018, 14:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Sept 2018, 14:47Dear Marius
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query.
Have a great day further
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Sept 2018, 14:47
Official
Dear Marius
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query.
Have a great day further
Vodacom Consumer Website Team
Best regards,