aR
adrian R
1 reviews | Active since Jan 2018
18 Jan 2018, 09:47
Double your Data
Soooo this happens every single time when i purchase of the app. I always buy my data from the app and ensure that it is bought from the double your data. i complain that i dont recieve the doubled data and get asked if i purchsed the correct data after telling them that i receveid the sms confirming that i purchased the double data. and it does not get loaded. please sort this out!!!!!!!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
18 Jan 2018, 09:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Jan 2018, 09:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,