Double Your Data

I bought 3GB of data on the 4th of October via the MyVodacom App. I received an SMS that I would receive an additional 3GB free data as I purchased the data using the app. I called the called the Call Centre on 111 the following day as the additional 3GB was never loaded. The agent told me that she could see that it was not loaded on her end and she would escalate it and follow up with me on Monday. She called on Monday, the 9th of October to tell me that it still has not been resolved.

It is now a week later, and still no 3GB of data. I am not sure if it is false advertising, but I know I never received that free data.