Double you data???

<p>I have noticed that for the past few days I haven’t been getting any “double your data” options when I dial *123# (I used to), and if you check my account, you will see how much data I purchase on a regular basis. I left a request on your facebook page enquiring, a lady called yesterday and could not help me, so she sent my query to an escalation specialist Ref No. ***. This morning I got a response saying the promotion ran from *** and for prepaid customers only. How do your own staff not know what specials you are running? That was not the one I was asking about, this is the one : https://myvodacom.secure.vodacom.co.za/vodacom/terms/promotions/double-your-data - valid for all customers till the end of May. I am losing out on so much of data! Why run promotions if you cannot fulfil them? And why employ *********** staff?</p>