1 reviews | Active since Sept 2010
Double the Pain
<p>I tried buying data using USSD as per norm. However, I went to the promotion and it stated that if I bought the data using phone App then the data will be doubled. Well, I bought and no data was doubled. I enquired and I'm told that they will log a request and it will take 7 working days TO LOOK INTO the issue. However, I need the data now... I was subsequently told that the extra data is for 7 days. Nowhere did I see this.</p> <p>I'm extremely disappointed by service I'm receiving.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
As per our communication sent to you, this query has been resolved.
Regards,
R. Maart
Best regards,
As per our communication sent to you, this query has been resolved.
Regards,
R. Maart
Best regards,