RO
Riaan O

1 reviews | Active since Feb 2015

18 May 2015, 12:32

double standards with regards to accounts

Vodacom changes prices of excisting contracts upwards but when I as a customer want to migrate to a lower more affordable package I am told that firstly I have signed a 24 month contract and have to abide to these prices and second I have to pay a migration fee to move to the lower package. This is blatant double standards snd should be sorted out

0
Replies (1)
Vodacom
Vodacom's reply19 May 2015, 09:48
Official
Hello olliewagen002,

As per our telephonic conversation. Your query has been addressed.

Our apologies for any inconvenience caused.

Kind regards,

Vodacom Consumer Website Team