Double standards and bad service

I am not sure how this vodacom repair centre work. My wife's phone fell off a stair case and had a cracked screen and was replaced not repaired.

My fone fell out of my pocket and was driven over with a 2 ton bakkie and that phone can be repaired that was damaged 10x worse than my wifes phone.

And I need to pay a 1000 rand excess to repair a phone that was so badly damaged. Not happy with vodacom at all.

To add a cherry on the cake I changed my number and sins then I can not make or receive calls . Went into a store and was told to restart and the Sim will work. It's a week later. Still does can't make or receive calls and don't have the data and voice minutes I am paying for.

This will be the last contract I will ever have with vodacom