dT
desiree T

1 reviews | Active since Jan 2014

20 Apr 2026, 08:48

Double Standards

Demand for Removal of Incorrect Credit Listing – Vodacom Account. While I did miss a payment, this amount was paid and settled in full. Despite this, my name continues to be negatively listed, which is unacceptable. Furthermore, Vodacom previously owed me money, and I had to follow up for several months before this was resolved. This context appears to have been completely disregarded.

0
Replies (3)
Vodacom
Vodacom's reply20 Apr 2026, 10:00
Official
 Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

 ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team 
dT
desiree T's update20 Apr 2026, 12:07
Reviewer Update
Please just clear my name, you are effing my credit score when you are also at fault
dT
desiree T's update18 May 2026, 15:38
Reviewer Update
still no feedback from Vodacom, I hate vodacom, I will never ever upgrade any of my contracts again. f you