KC
Khulula C

1 reviews | Active since Sept 2022

04 Aug 2025, 20:59

Double payment on airtime advance.

Vodacom is really disgusting, they make their customers who are unaware pay two times for their airtime advance repayment. When customers recharge and they add same amount on the contract bill if you also have a contract with them, before 30 day period. They are ***** and not transparent. I have been ****ed by them 3 times only to see this ***** manner of charging their customer now. This is not right vodacom and you can make your customers pay for you. Pay the "please call me" with your own innovative business idea🙏🏽🤓

0
Replies (1)
Vodacom
Vodacom's reply05 Aug 2025, 07:58
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team