Double payment for same invoice

I paid your invoice for the amount of R2165.97 via EFT into your bank account on 25th Feb 2016 (as I have been doing before and after my last term upgrade), only to wake up to R2165.97 debit from my Premier account also!!!<br> <br> Guess what???<br> <br> You have sent my Premier Banking into overdraft and every time your magtape is being processed , Im incurring an additional R100 at a time!!! Now I'm forced to use my AMEX until you eventually decided to process the reversal and including charges I incurred as well as the stop order/payment raised against Vodacom SP!!!<br> <br> I logged a call with your email contact centre only to receive a missed call from Magdeline Phalane asking me if I would like the debit order removed via sms to which i cannot reply!!<br> <br> I called *** only to be routed to 082111 who then transfers me to *** who then gives me a rate the service without attending to my service request logged last week already and nothing is forth coming!!!!<br> <br> <br> Service Request number S3-GPU2Q-Q7TK7