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Hazel N
1 reviews | Active since Feb 2024
05 Feb 2024, 11:25
Double payment
Vodacom sandton city they don’t take their customers serious, had a double payment mistake that was done by one of their consultants and now they giving me run arounds….the experience was pathetic I need to be in a store every single day to get the issue resolved. Vodacom must consult with their team because this is now getting out of hand. I’m going to take legal actions against them.
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Replies (5)
Vodacom's replyOfficial
05 Feb 2024, 12:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2024, 12:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
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Hazel N's updateReviewer Update
05 Feb 2024, 12:48No one called me as yet
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Hazel N's update05 Feb 2024, 12:48
Reviewer Update
No one called me as yet
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Hazel N's updateReviewer Update
05 Feb 2024, 18:18Vodacom this is pathetic come on fix your service
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Hazel N's update05 Feb 2024, 18:18
Reviewer Update
Vodacom this is pathetic come on fix your service
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Hazel N's updateReviewer Update
05 Feb 2024, 18:25Management Misheck from Sandton city took my details and said he will get back to me since the 30th even today I didn’t get the feedback.
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Hazel N's update05 Feb 2024, 18:25
Reviewer Update
Management Misheck from Sandton city took my details and said he will get back to me since the 30th even today I didn’t get the feedback.
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Hazel N's updateReviewer Update
05 Feb 2024, 18:25Vodacom I need answers and no one is getting back to me I need my refund back.
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Hazel N's update05 Feb 2024, 18:25
Reviewer Update
Vodacom I need answers and no one is getting back to me I need my refund back.