PB
Pieter B
1 reviews | Active since Dec 2016
18 Feb 2018, 09:52
Double payment ?
Dear vodacom, the statement you sent indicates that i will be paying double the amount on my account this month. Please explain why that may be and rectify it as my bank account is not a cookie jar where you can take as you please. I have other accounts to pay also. Please also send me a settlement quotation for all my contract numbers , i no longer wish to do business with you. Regards. Pieter.
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Replies (2)
Vodacom's replyOfficial
18 Feb 2018, 11:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Feb 2018, 11:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
PB
Pieter B's updateReviewer Update
22 Feb 2018, 10:48Still waiting for vodacom..............
PB
Pieter B's update22 Feb 2018, 10:48
Reviewer Update
Still waiting for vodacom..............