FE
Francois E
1 reviews | Active since Nov 2016
18 Dec 2020, 09:36
Double deductions
My account was payed yesterday and today I was charged again, causing the bank to put an extra fee due to inefficient funds, now my account is in the minus because of double deductions.
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Vodacom's replyOfficial
18 Dec 2020, 10:43Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Dec 2020, 10:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team